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Discussion Starter #1
Hey guys, is AC in way over their heads with the 1000 XTZ??? I had so far 2 blown engines, numerous tie-rods break, shafts, all that B.S. I've had it 18 months, and no word of a lie, its spent 9 of that in the shop!! I dropped it off on September 8, 2010, and just got off the phone with the dealer, and it still is not ready!!! I dropped it off because after I got my new engine, It was very sluggish, it would get to top speed all right, but as soon as I would hit a mud-hole, it would never shift down. I said it was something in the engine, dealer said clutching. They replaced my belt and put all the new clutching stuff in from the 2011 XTZ. Then they took it out for a ride, was even worse! They found that my motor was twisting so bad, that it was wearing a hole through my valve cover, almost all the way through, and it messed up my u-joint, to the point where it was seized, hence the sluggish power. So they are talking with AC, and hopefully come up with an answer as to what to do, either a limiter strap or weld it. I am so fed up!!! What do I do? I am soooo getting a CAN-AM!!
 

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Hey guys, is AC in way over their heads with the 1000 XTZ??? I had so far 2 blown engines, numerous tie-rods break, shafts, all that B.S. I've had it 18 months, and no word of a lie, its spent 9 of that in the shop!! I dropped it off on September 8, 2010, and just got off the phone with the dealer, and it still is not ready!!! I dropped it off because after I got my new engine, It was very sluggish, it would get to top speed all right, but as soon as I would hit a mud-hole, it would never shift down. I said it was something in the engine, dealer said clutching. They replaced my belt and put all the new clutching stuff in from the 2011 XTZ. Then they took it out for a ride, was even worse! They found that my motor was twisting so bad, that it was wearing a hole through my valve cover, almost all the way through, and it messed up my u-joint, to the point where it was seized, hence the sluggish power. So they are talking with AC, and hopefully come up with an answer as to what to do, either a limiter strap or weld it. I am so fed up!!! What do I do? I am soooo getting a CAN-AM!!
So go get a CanHAM, and put up with smoked Belts and not knowing if your front diff will work when it wants too. I under stand your frustration but please most of the others have some nasty problems too!
 

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Sorry about your troubles. Sounds like you've got a lemon.......which is possible with any brand. They are all going to have their problems. Every shop i pass by is loaded with PO PO's. The whino is not without its problems either. They all have issues to work through. But i will tell you this, i've seen the cant am in action in person and wasn't at all impressed. I guess its different strokes for different folks.
 

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I would tend to agree with the poster if going he is going thru such misery. Not on the commander part, but to the quality of machine he has purchased. If you are abusing your machine and expect it to eat everything, then be prepared to pay.
If you are the average user and have a lemon then you hopefully have an extended warranty and can fight for a new engine and whatever else it takes to make your machine work as designed for the duration of the warranty.
 

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I would tend to agree with the poster if going he is going thru such misery. Not on the commander part, but to the quality of machine he has purchased. If you are abusing your machine and expect it to eat everything, then be prepared to pay.
If you are the average user and have a lemon then you hopefully have an extended warranty and can fight for a new engine and whatever else it takes to make your machine work as designed for the duration of the warranty.
Im not saying he has But some people put gig heavy tires on Prowlers and complain the they are blowing up their difs they run thru thick mud and complain that they break axles, I heard the same thing when I was a Ford tech with Mustang guys the do things to them beat the crap out of them and right its the companies fault, I agree you need to vent when things like this happen. But PLEASE dont say Arctic Cat is NFG!
 

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fidds,

sorry about your probs...that really sucks. I dont think AC really thought through the XTZ very well. Any of us that own one know that they rushed this machine to market. They put a big motor in a piece of farm equipment and sold it as a sporty model. I say use the lemon law (if you have one there) and send it back. If you feel like you would have better luck with a different brand .. go for it. From the guys i have talked to that have actually driven the Can Am they say its a great and powerful machine. And Bombardier makes some great products. good luck with what you decide. Split
 

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fidds,

sorry about your probs...that really sucks. I dont think AC really thought through the XTZ very well. Any of us that own one know that they rushed this machine to market. They put a big motor in a piece of farm equipment and sold it as a sporty model. I say use the lemon law (if you have one there) and send it back. If you feel like you would have better luck with a different brand .. go for it. From the guys i have talked to that have actually driven the Can Am they say its a great and powerful machine. And Bombardier makes some great products. good luck with what you decide. Split
Hey Rick The Commander even smoked a Belt on TV, on Fishers ATV World!
 

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ok joe..didnt you blow a belt out on the trail? was that your xtx's fault? a faulty belt? a bad design from AC? not sure what your point is? I assume anything with a CVT belt will blow them once in a while...

if fidds wants a Can Am, i say go for it. Can't get much worse for him can it? i mean i would rather blow a belt and replace it then have my ride in the shop for a year.
 

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ok joe..didnt you blow a belt out on the trail? was that your xtx's fault? a faulty belt? a bad design from AC? not sure what your point is? I assume anything with a CVT belt will blow them once in a while...

if fidds wants a Can Am, i say go for it. Can't get much worse for him can it? i mean i would rather blow a belt and replace it then have my ride in the shop for a year.
As a Matter of fact it was a bad belt it was a Carlisle belt that if you do a little research are known for exploding. My first belt was my fault to deep of a river crossing. All I was trying to say ALL utvs have there problems, Does that make them NFG? No it does not. We put these things thru Hell some of use do things that they were not made to do. If they break it does not mean they are NFG all I can tell you that I get tired of hearing people Bash Arctic Cat when something happens A lot of times it is the Arctic Cat Tech that makes a mistake thats why things happen you cant modify a Machine or do things its not meant to do Break it and say its NFG! Thet are made by man and man is not perfect. Thats all I am saying.
 

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Hey Rick The Commander even smoked a Belt on TV, on Fishers ATV World!
And to make matters worse, there are lots of reports now that the drive-by-wire system on the Can Am is causing the commanders to nose-dive on big jumps...very potentially dangerous...

Fidd, sorry you have problems, but hey, I think you may have gotten a lemon there, but also consider, perhaps your dealer isn't getting it back together right either... dealers can make a big difference.
Each brand has it's problems, but if you want to, go right ahead and buy the CannedHam... you'll soon find plenty wrong with it...
I've put big, heavy tires on my Prowler and probably run it harder than 98% of the Prowler owners out there, yes, I've had breakage and problems, but nothing that wasn't caused by my pushing it hard. The Prowler is a great machine and is getting rave reviews more and more as time goes by, that's a sign of being a good machine, not being a lemon...
I say go buy the Commander and that's that... see ya...
Sorry if I sound harsh, but I'm tired of people go ballistic on the machines. Machines are machines, they are only going to respond to what we put them through. If you have had 2 blown engines, that is probably something other than Arctic Cat having a bad engine. Broken tie-rods, yes, I've gone thru several, but they were all my fault.
And being in the shop since Sept 9th, that's not Arctic Cat's fault I bet. I'm a dealer, I've never had to wait that long and yes, we had a customer destroy an engine on an XTZ (not AC's fault). From the time he brought it in till it had a brand new engine in it was less than 8 days...
 

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I tend to agree with Darryl about your dealer/mech. It may be time to go nuclear on them. And after you get your machine back, find another.
 

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Discussion Starter #12
this is my second dealer. The first one royally [email protected]$%ed it up!! Now the second one is trying to put the fires out. My problem is what the one poster said, AC just throwing a big engine in a farm peice and calling it a sporty model, we all know thats how they are marketing the XTZ, and there have been more problems out there than any other machine. AC better step up and fix ****, any one of YOU guys would be pissed too, if your machine was gone for this amount of time. The forums are out there to help, inform and show people good products and BAD products. Unfortunately, I traded off my 2008 Polaris RZR because it had problems. It was good for a year, then once I broke 1 front shaft, thats all it did, was break shafts. But it never had the problems that my AC has had. Maybe third times a charm!! I don't know.
 

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I am also a dealer and a consumer and understand why you would be frustrated. I agree with Daryll about the dealer situation, a customers machine should never sit that long. I have several XTZs in my area that I have sold and I have to rebuild two motors, but that was the customers fault because he though you could run thousands of miles in the most dusty conditions without cleaning the air filter, so bothof his units blew their engines within a couple of days of each other. I did replace a short block on one other xtz because of a srankcase issue and you have to get the short block to get crankcases. This was ACs fault and warranty is covering it. The machine isn't perfect and different tie rods would be great, but I don't see how you would have gone through a second engine so soon without it being a result of the dealer doing something wrong or something like that. I just hate the fact that it has sat so long and Ac is not the one to point the finger at. Things are hard these days and a lot of dealers are coming up with creative ways to try and make more cash, ie fraud. I was talking to an adjuster the other day and you should have heard the stories. Have you tried calling the AC customer service line and calmly explaining the situation? If not do that and let them know all the details and that currently you are looking at a different product. It really does sound like a lot of the issues may be coming from the first dealers screw ups.
 

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I feel your pain. You should not have to wait that long. My old dealer was bad like that. 2 months for a front diff. I am looking for another or I will do all work my self. If you go cand-ham you better check out there dealers first and get referances.
 

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Discussion Starter #15
Well, the first engine , the bevel gear had blown, and AC told them to fix the engine. I thought that would be dumb, because how can u get all the metal charts out if your engine without leaving some behind and not blowing it again is what I thought! But they said it would be fine. So I got it back and 100km later, the engine blew...again. It waddle worst they'd seen! So I got a new short block engine, and when I got it back, the next ride, it felt very sluggish. That'd when I took it in. It's still there. The dealer said my engine is twisting real bad, ( new dealer). They said they want to solve my problem, not just fix it. If all you dealers on here say u never had one this long, go ahead, call Tyler @ ASE Motorsports in Sherwood Park, Alberta, 780 464-7788, and ask him yourselves WTF is going on. I have never had a bigger POS in my life, owning over 13 machines in my life. So I challenge you dealers, call them and ask away!
 

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Was it just sluggish all together? If so have them double check the timing. It isn't hard to put one of the camshafts in 180 degrees off and if one is like that it will still run, but only off one cylinder. What do you mean by the engine is twisiting? As it revs it twists in the frame?
 

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Discussion Starter #17
I guess so. That's what my new dealer said. All my engine mounts were gone, and my valve covers were almost wore through from the engine twisting. It was so bad that my u- joints were seized. That's their explanation, if it works, I don't know.
 

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I feel your pain. You should not have to wait that long. My old dealer was bad like that. 2 months for a front diff. I am looking for another or I will do all work my self. If you go cand-ham you better check out there dealers first and get referances.
I agree with you here cat n hat. I had the same prob with my dealer. Kept mine for like seven weeks to fix my front diff.:eek: I had to find me a new dealer too. Sounds to me like fidds' probs is mostly dealer. :mad:
 

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Wow sounds like a little bit of lemon mixed with alot of abuse.... just saying...

Had my Prowler XTZ almost a year now, not had a single problem. That being said I would be pissed if my ride went thru this much hell seeing how I treat and drive my XTZ. There is no such thing as an indistructable utv. You have to ask yourself, ok am i pushing this thing too hard?

Cause I promise find me ANY and I mean ANY machine and if I push it hard enough that B will blow up!!!!!!!!!!!!!!!!!!!!!!!!!
 

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Discussion Starter #20
Wow sounds like a little bit of lemon mixed with alot of abuse.... just saying...

Had my Prowler XTZ almost a year now, not had a single problem. That being said I would be pissed if my ride went thru this much hell seeing how I treat and drive my XTZ. There is no such thing as an indistructable utv. You have to ask yourself, ok am i pushing this thing too hard?

Cause I promise find me ANY and I mean ANY machine and if I push it hard enough that B will blow up!!!!!!!!!!!!!!!!!!!!!!!!!
WOW!!! ABUSe hey!! So what you're saying is because AC didn't harden that bevel gear in my engine hard enough and it blows causing my engine to blow, Thats ABUSE?? Then AC tells them to "clean" the engine and rebuild it when I requested a new one and it blows 100KM later, thats ABUSE?? Don't think so pal. I have 27" tires, never even come close to breaking a shaft in the mud, but since AC put bolts that are all thread through the a-arm for the ball joint, not a bolt with a shoulder like a ball joint bolt is supposed to be, causing my ball joint to fall out, and ripping my shaft right out and breaking the end, thats ABUSE?? How about the tie-rod issue?? ABUSe?? AC even recognized that and put out and updated warrantied kit to fix it!! Some people like you have luck with machines, i've had that with a couple quads, just not this one. Maybe when i get mine back it will be a great machine now that all the bugs are worked out of it. But don't pipe up and say "bit of a lemon mixed with a lot of abuse". Thats just [email protected]%$in' RUDE!! The only thing I broke that I will take full responsibility for is the first ride, I left my e-brake 2 clicks up, and it started a fire and burnt my clutch exhaust. Oh, and on that same trip, my rear shaft popped out for no reason. How's that for ABUSE!!
 
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